SME Office IT Starter Pack (5–25 Users)

A complete, ready-to-use IT foundation for small & medium offices. This pack covers network, Wi-Fi, shared storage, backup, security, user accounts, email, and basic documentation – so your team can start work from Day 1 with a stable setup.

Typical projects for 5–25 users fall in the range of ₹60,000 – ₹1,20,000 + GST, depending on office size, hardware selection and cabling requirements. Exact pricing is shared after a quick assessment.

Package Overview

• Target Size: Offices with approx. 5–25 users
• Use Case: New or growing SME offices needing a clean, dependable IT setup
• Core Areas Covered: Network, Wi-Fi, server/NAS storage, backup, security, collaboration
• Approach: Standardized best-practice design with light customization as per your needs

What’s Included

• Network & Connectivity
  • Business-grade router with secure configuration
  • Managed network switch (8/16/24 ports as per user count)
  • Office Wi-Fi setup (single or mesh access point(s), based on layout)
  • Basic structured cabling plan (rack to key locations – actual cabling can be separate line item)
  • Optional internet load balancing / failover if you have multiple connections
• User & Device Management
  • Standardized PC naming and basic configuration
  • Local workgroup or domain-ready design (option to integrate with Active Directory later)
  • User accounts and access to shared folders & printers
  • Shared printer / network printer configuration
  • Simple policies for basic restriction (where required)
• Server & Storage Essentials
  • NAS or mini server for shared documents (model based on requirement)
  • Team-wise shared folders (e.g. Accounts, HR, Sales, Management)
  • Access control (read/write, manager-only folders, etc.)
  • Versioning and recycle bin features (where supported)
• Security Essentials
  • Router hardening (admin passwords, remote access lockdown, basic firewall rules)
  • Antivirus rollout plan for desktops/laptops (license cost separate if required)
  • Basic content/website filtering on router where supported
  • Router & NAS configuration backup
• Backup & Protection
  • Basic 3-2-1 style backup approach (primary storage + secondary backup target)
  • Scheduled backup jobs for key shared folders
  • Test restore of sample files to verify backups are working
  • Simple “what to do in case of ransomware or accidental delete” checklist
• Collaboration Setup (Optional, as per tools you use)
  • Initial setup of Google Workspace or Microsoft 365 (if you choose to use them)
  • Creation of user mail IDs and key group IDs (e.g. info@, accounts@, hr@)
  • Basic configuration on 1–2 sample devices (laptop/phone)
  • Shared drive / SharePoint / team drive basics (if applicable)
• IT Documentation & Handover
  • Simple network diagram (router, switch, NAS, Wi-Fi, internet)
  • Device list with IP addresses (router, NAS, switch, printers)
  • Admin credentials and recovery notes, shared securely with owner/manager
  • Basic SOPs for:
    • New user onboarding (IT angle)
    • User exit / laptop handover
    • How to raise IT requests
• Training & Knowledge Transfer
  • Walkthrough for owner/manager or nominated IT contact
  • Short group session for staff – how to use shared folders and basic dos & don’ts

How It Works

1. Initial Discussion: We understand your team size, applications and growth plan.
2. Site Assessment: Basic review of office layout, power points, internet, and existing hardware.
3. Design & Plan: We decide router, switch, Wi-Fi, NAS model and the structure of shared folders.
4. Implementation: Installation, wiring integration, configuration and testing.
5. Backup & Security: Set up backups, secure router, document credentials.
6. Handover & Training: Documentation + training for your team and coordinator.

Ideal For

• New offices setting up IT from scratch
• Small & medium businesses (5–25 users)
• Clinics, diagnostic centres, consultants and professional firms
• Retail / trading offices shifting from “single PC” to a small network
• Teams moving to cloud-based apps but needing a reliable local network and storage

Scope of Work

• Network design and core hardware configuration
• Router, switch and Wi-Fi deployment
• NAS / server basic setup and shared folder structure
• User account and permission mapping for shared storage
• Basic backup jobs and restore test
• Optional mail & collaboration setup (if chosen)
• Documentation & final walkthrough

Requirements from Customer

• Active internet connection(s) available at the installation location
• Power sockets near the planned network rack / equipment area
• Permission for cabling and device mounting where required
• Details of key applications used (billing, ERP, HIS, CRM etc.)
• A nominated staff member for coordination and later communication

What is not included by default

• Advanced firewall solutions (Sophos, Fortigate, etc.) – can be quoted separately
• Full CCTV design and installation (available as a separate solution package)
• Biometric attendance systems, access control hardware
• Multi-branch VPN / SD-WAN or complex inter-office connectivity
• HRMS, CRM, ERP implementation or heavy customization
• PC/laptop hardware repair and OS installation (can be added as separate service)
• Monthly AMC or SLA-based support (offered as an optional add-on contract)

Add this pack to your quote request and share your team size, current setup (if any) and location. We will respond with a tailored proposal and exact pricing based on your environment.